Spring Semester All Staff Meeting

Mark your calendars now!  Our Spring Semester All Staff Meeting will be held on Friday, January 17.  This is a mandatory meeting.  We'll gather at 6:00 when BUSP closes its doors to its admiring public.  Meeting details will come later.

November Birthday Celebration Next Wednesday

Since we'll all be gone for the Thanksgiving holiday during the last week of this month, we'll be celebrating our November birthday next Wednesday.  Stop by for your cupcake anytime.  We have one birthday girl for November:  Happy birthday, Jessica (Nov. 28)! 

TIME Delay

Remember when I told you that the new TIME upgrade would go into effect next week?  Well, that date has been pushed back until early next semester.  Clock in and out as you usually do until then.







































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Spirit Days at BUSP

Tis the season for basketball!  Your supervisors invite you to join them in showing some team spirit by wearing cream and crimson on the following days:

November 15
November 21
November 22
December 3
December 10
January 14
January 21
January 30
February 12
February 18
February 25
March 5

Siblings Caught in the Act

Both Sarah and Charles were Caught in the Act last week.

Charles was caught submitting the idea of posting information about our monitors' operations on the group tables and in the group rooms.  He was even kind enough to write up the needed info.  Upon implementation, his idea should result in our guests making fewer trips to the service desk to request help with the monitors.  This means less frustration for them, and less bother for us.  Thank you so much, Charles!

Sarah was caught subbing.  Normally subbing for another employee doesn't qualify for Caught in the Act, but Sarah subbed on a moment's notice on a Saturday.  Thank you Sarah!  Without your help, last Saturday would have been a long and difficult day for the other employees present, and our service to our guests would have suffered.

Thanksgiving Break

BUSP's exceptions to our usual hours for the Thanksgiving holiday are as follows:

Nov. 22 (Fri.): 7:30 a.m. - 5:00 p.m.
Nov. 23 & 24 (Sat. & Sun.):  Closed
Nov. 25 & 26 (Mon. & Tues.):  8:00 a.m. - 5:00 p.m.
Nov. 27-30 (Wed.-Sat.):  Closed
Dec. 1 (Sun.):  5:00 p.m. - midnight

Your obligation to you weekly schedule ends at 5:00 on Friday, November 22.  It resumes at 5:00 on Sunday, December 1.  Please send a message out to the listserv for any shifts you can't cover.

Anyone subbing on Sunday, December 1, will receive a full hour added to their time bank for each hour worked. 

You are on our list of things we're grateful for, so be safe over the holiday, OK?  Happy Thanksgiving!  Enjoy it all!

Spring Semester Scheduling

I hope to put the spring schedule together once we all get back from Thanksgiving.  As soon as you've registered for classes, please e-mail me (treynold@indiana.edu) the following information: 

1)  your class schedule
2) a list of other times when you cannot work because of another job, regularly scheduled meetings, etc.
3) a list of your preferred times to work
4) a list of your least favorite times to work

Once I have this information from everyone, I'll put the schedule together, doing my best to meet at least some of your preferred hours.  If everyone wants the same hours, seniority will play a role in my assigning them.

Making Room Reservations or How to Successfully Draw a Box

A look at the red room reservation notebook reveals that some of us need a refresher course in making reservations.  This is what you do when a guest says, "I want to reserve a room."

Step 1:  Ask to see the guest's I.D. 
Step 2:  Find the sheet for the appropriate day in the red reservation notebook.
Step 3:  Look to see if a room is free for the two hour time period the guest is requesting.
Step 4:  If so, use a pencil to block out the two hour section by drawing a box around it. 
Step 5:  Inside the box, very clearly write:  1)  the guest's name, 2) the guest's barcode number from his or her I.D., 3) the hours of the room reservation, and 4) your intials.

I know it's true, we are a bit anal about how room reservations are made.  OK, maybe we're even more than a bit anal about this.  But for good reason!  It prevents mix-ups.  If you've ever been here when someone's room wasn't ready for them because of our mistake while scheduling, you would become anal too.  We've let someone down, and they rightfully get upset.  They stare at us, waiting for us to magically pull an available room out of thin air.  It's embarrassing.  It's sad.  And luckily, it's preventable.  If we all record room reservations in the same manner, the chance of errors is pretty much zilch.  Good-by embarrassment and a need for magic skills we do not possess!

So let's all do it like the example below.  This shows a room reserved from 4:30-6:30.  Notice how the box encompasses "4:30" and stops above "6:30".  Notice the guest's name, barcode number, the reservation time, and my initials in the box.

Got a question (or two, or three) about making room reservations?  Ask your supervisor.

New TIME System

Remember long, long ago when I told you that our TIME system would be upgraded?  Well, that day will arrive on November 17.  Beginning with that date, you'll be using the new and improved TIME when you clock in and out.  You'll see that much remains the same with the upgrade, but the look and feel will be a bit different. The upgrade also offers some improvements that I think you'll like:
--If you forgot to clock in or clock out less than 24 hours ago, you can correct this yourself with the missed-punch function.
--If you forgot to clock in or out more than 24 hours ago, you can send me an e-mail directly from your timesheet.
--If you work multiple jobs and/or sub a lot of hours at BUSP and are close to going over the allowed 29 hours per week, you'll receive a message alerting you to this.

One thing definitely remains the same:  You must use one of the BUSP circulation workstations to clock in and out.

Have questions about the new TIME system?  Just let me know.  --Terry