Zoe Caught in the Act

Zoe was Caught in the Act of asking questions and scoping out the best way to provide good service to our guests now that so many of our group rooms are being used by the UCSO. 

Thank you, Zoe, for your care and concern!

The Importance of the Number 29

Twenty-nine is an important number for student employees on the IU campus.  Per IU policy, you may not work more than 29 hours per week. As you sub for other employees (thank you, thank you), be sure your total hours worked in one week's period does not exceed 29. 

Pictorial Staff Directory

The new pictorial staff directory is here.  Take a look at it and see how many faces you know.

Additional Group Room Space During Evening & Weekend Hours

Are you being stared at by a distraught guest because our rooms are all full and the wait list is long?  Depending on the time of day, space may be available for the suffering guest's group to meet in the new Scholars Commons area of the Wells Library.  Note that these spaces can only be used by undergraduates during the times listed below.  Graduate students can reserve the rooms or use them anytime on a first-come/first-served basis.  Here's the scoop:

Room accommodations:

• Four consultation rooms have capacity for 8 people, conference table, and collaborative technology.
• Three consultation rooms have capacity for 4 people, casual seating, and a tablet service table.
• One consultation room has capacity for 5 people, conference table, and collaborative technology.

• The rooms are available on a first come, first served basis and reservations are not required or permitted during the following times:
  • Sunday-Thursday after 8pm
  • Friday after 5pm
  • All day Saturday

For more complete information, click here

All Right, Cupcakes for Everyone!

At BUSP, we observe birthdays with cupcakes on the last Wednesday of each month.  Next Wednesday (24th) we'll be eating cupcakes in celebration of those of us with birthdays in the months of August and September.  Happy birthday to Tyler (Aug. 27), Terry (Sept. 1), and Nell (Sept. 26)!

Stop by and get your cupcake anytime that day.  Mmmm, good!

New Cafe in the Building

Feeling a bit hungry?  Check out the new Kelley School RPS café.  You'll find it down the hallway headed north from classroom HH 111.  Because the café isn't in full swing yet, you must currently have cash or campus access/meal points to pay for your purchases.  You'll be able to use your credit/debit card there later on.  Also, eventually the café will have seating; booths are due to arrive sometime in November.

 

 

 

 

 

Room Reservation Know How

In fairness to all, only ONE reservation per group can be made each day.  A group cannot reserve multiple rooms on the same day.  If you have a professor, teaching assistant, organization, club representative, or anyone else who wants an exception to this policy, please refer them to Jeri.

Releasing Print Jobs

Over the summer, UITS made a good change involving printing. Here's from the Knowledge Base:

At Indiana University Bloomington, IU Print allows you print to "global" black-and-white and color print queues from your personal laptop or desktop computer, and from workstations in the Wells Library Learning Commons, STCs, and RTCs Once your print job is added to one of the print queues, you can go to any of several on-campus locations equipped a printer, log into a print release station, "release" your print job from the queue, and collect your output from the printer.

This means guests working in the BSIC can now release their print jobs, not only at one of our print release stations, but from any print release station on campus.  Conversely, guests can release their print jobs here when they have been working on the Macs just outside the BSIC or anywhere else on campus.

Printing is easier this year!

BSIC Jeopardy Leftovers

Thanks to everyone who attended last week's All-Staff meeting.  We hope you enjoyed yourselves and hopefully learned a thing or two that will help you when you're behind the desk at the BSIC.

Here are the questions that weren't chosen during our Jeopardy game.  Can you answer them?

Personnel Policies & Procedures
*Explain the significance of the number "29" to your work week.
*Name the subject matter of three "What's Up with BUSP" posts since the semester began.

Group Rooms
*Under what circumstances can a group room not be renewed?
*You're checking a group room after the key has been returned to the desk.  Name five things you will check when you get to the room.

Reserves
*A patron has asked for a reserve.  You checked the shelf under the course number, but the book is not there. Does this mean: a) The book is checked out. b)The book is not on reserve. c) It's time to check IUCAT to be sure of the book's location.
*If a reserve has the call number HV91 .S649 2013, what color is the reserve sleeve?

Books
*Which of these two books would come first on the shelf:  HC142 .B3 2010 or HC142 .B125 2010  Why?

Odds & Ends
*Name five duties of the 1st Mate.
*A guest hands you an I-phone that he found on the floor.  What do you do with it?
*An instructor hands you a stack of books she wants put on reserve for her class.  What two pieces of information do you need to get from her?

Tie Breaker Question:  How many stalactites are growing inside the BSIC?

Not sure of the answer of some of these?  Talk them over with your desk partner.  Still not sure?  Check with your supervisor.  And have fun doing it, OK?

Timekeeping Reminder

Please do your best to clock in when you arrive.  When you do need to record a missed punch, be sure to also record a note telling why.  Your reason can be as simple as "I forgot."

If you need help with missed punches, just let  your supervisor know.

THANKS for all you do!

Tyler Caught in the Act

Tyler was Caught in the Act of going the extra mile to help our guests yesterday.  He went out into the stacks and searched for a book that a patron couldn't find.  He also gave very good advice to a guest who needed to make a copy by filling her in on the benefits of using our scanner.

All Staff Meeting

This is just a last reminder that our All-Staff Meeting will take place this Friday, Sept. 5.  We'll be gathering here at the IC at 6:00.  This is a required meeting for which you will be paid. Bring your appetite, since we'll be ending this meeting with pizza. If you cannot attend, you must notify me (Terry, treynold@indiana.edu). 

When to Smile

Good times to smile:

*Anytime you see a co-worker or greet a guest at the desk

*Next week when I take your picture for our staff directory --  If you are new to the BSIC, I'll be taking your picture next week for our staff directory.  You can see last year's directory hanging above the staff mailboxes near our break area.  If you are returning to the BSIC this year and want a new picture taken, let me (treynold@indiana.edu) know.  Otherwise, I will use last year's picture for you.