Tuesday, January 22, 2013

Your Picture

Thank you all for taking time out of your weekend to attend the mass meeting last Friday.  What a wonderful group of people!  BUSP is truly fortunate to have each and every one of you on its staff. Time didn't allow us to achieve one of our goals that evening...taking  your picture!  We still want your smile on record, so please wear it and be prepared to have your photograph taken this week.

Wednesday, January 16, 2013

Updated BUSP Website!

Got a spare minute at the desk?  Check out the new BUSP website,  The staff put quite a bit of thought into the new look, and we need some feedback.  And who better to provide us with that, than you?  Please take a look and let us know what you think.  Is the site easy to use?  Can you find what you're looking for?  Can you tell where to go for help?  Is it visually appealing? 

Let Terry know what you think.  Any info you can give us will be greatly appreciated.


Tuesday, January 15, 2013

Filling the Printers

Has a guest reported that one of our printers is out of paper?  If you're busy, get Jeri or one of the other supervisors to refill it.  If you're not busy and your partner is at the desk, by all means feel free to grab a couple reams of paper from under the service desk and load it into the printer yourself.  The printers have a tendency to jam if you load them with paper past the top mark, so err a bit on under filling them rather than over filling them...unless you enjoy clearing jams, that is.  Does filling our printers make you a bit nervous?  Give your confidence a boost by letting a supervisor demonstrate it for you.

Monday, January 14, 2013

MLK Day


Inquiring minds want to know:  Do you need to report for your shifts at BUSP next Monday, MLK Day?  And the answer is:  No, BUSP will be closed that day. If you have the time and the inclination, do a little community service that day.  Whatever you choose to do on the 21st, enjoy yourself!

One more thing...

One more thing about our mass meeting on Friday:  We'll be taking staff photos at that time.  Bring your best smile, OK?  We'll try not to get you when your mouth is full of pizza.

Thursday, January 10, 2013

New Stuff

While you were gone, two new things have appeared that may make our guests happier than usual: 

1) We have made bookmarks of information about available group rooms in other locations.  These are at the captain's workstation and can be passed out to our users when all our group rooms are full.  It's another alternative for them in addition to our wait list.

2)  We now have adapters for guests who want to connect their Macs to our group tables.  They are in a box in the reserve area underneath our hold shelf.  Ask a supervisor if you have trouble locating them or need help with this.  They can be checked out for four hours.

Meeting Reminder

Your presence is required at our mass meeting at 6:00 p.m. on Friday, Jan. 18. What an opportunity! How often are you required to have fun with colleagues, eat pizza, and get paid for doing so? E-mail Terry when you have read this.