First Mate's Duties

Ahoy, Mateys!

Since most of our guests seem to gravitate to the Captain, this allows our First Mate to do other necessary duties.  First Mates are generally responsible for checking group rooms after keys are returned. In addition, they perform the duties listed on the checklist attached to a clipboard next to the First Mate's workstation.  While it's not always possible to get through the entire list, you should be able to do a chunk of the duties listed on the checklist each time you work a shift at the First Mate's station.  Please note the duties you perform on the checklist.

(For all of you BUSP newbies, the service desk chair closest to the reserve collection is the 1st Mate's chair. We refer to the other chair as the Captain's chair.)

This Is a Test...

This is a test...Please send me an e-mail (treynold@Indiana.edu) confirming that you have read this blog post.

Thank you!

Exceptions to the Rule

Got someone in front of you who wants to make a room reservation for three hours instead of two?  Or request a room to use for their office hours?  Or maybe they want you to hold a reserve book until they can pick it up later on today?

Anytime anyone requests an exception to our policies, please get your supervisor. We'll handle it. It's part of what we do to earn our pay.  It also cuts down on the chaos around here.

Room Reservation Policy Reminder

 

A look at the Room Reservation Notebook shows that we're not all aware of our room reservation policies and procedures.  It's important that we all understand and follow policies and procedures so we don't have angry, frustrated, and disappointed people standing in front of us.  Trust me, that is no fun!

If you are new to BUSP or if you are a seasoned employee and need a refresher, PLEASE, PLEASE, PLEASE check the room reservations instructions posted in the front of the Room Reservation Notebook. Want a demonstration of the correct way to record a room reservation?  See your supervisor.  He/she will be very glad to help you.   

If you are one of the people who is having trouble with reservations, don't despair.  It's a bit tricky at first, but you'll catch on...You're smart!

Your Money

Curious about when your money will magically appear in your bank account?  I've placed little blue cards in the in-box on our break room tables that will give you that information.  Take one, please.

Express Yourself!

Have you noticed the white board near the fridge in our break area?  This is OUR space to express ourselves.  Have you overheard something amusing or witty spoken in the IC?  Record it here for all to enjoy.  Just keep your words clean, OK?

Cheerio, Mates!

I will be visiting Merry ol' England Sept. 1-10.  Should you need help with anything during that time, please speak to Jeri (jesander@indiana.edu) or Matt (mtmcgee@indiana.edu). If you need to call the IC during my absence (or any other time, for that matter), you can use the 812-855-1957 number.  Use the listserv to request subs and accept shifts, as you usually do.  I hope to have good stories to tell you when I return!