Rosetta Stone Soup

You may have noticed the presence of two work stations stashed on one of the tables in our eating area. Please know that they are there only temporarily. They will house Rosetta Stone software, which our guests (and you, if you're interested) can use to learn foreign languages. Once the machines are configured and ready to go, they'll be moved to the area on the other side of our Bloomberg terminals. More information on Rosetta Stone will be upcoming.

We are indeed fortunate to have a break area complete with sink, microwave, etc. Since so many of us use it, it is important that we each do our part to keep it pleasant by washing our dishes and cleaning up after ourselves. Ah, if BUSP only had a maid!

A Reminder about Room Keys

Make sure you check in all room keys when they are returned. Room keys that are not discharged upon return result in BIG FINES going to people who don't deserve them. Not a happy thing!

Oh boy, birthdays & cupcakes!

Next Wednesday is celebration day at BUSP. Christina (Jan. 1) is our only January birthday, but since Ashley is brand new to the staff and we just missed her birthday (Dec. 21), we'll celebrate her too. (We can do whatever we want when it comes to celebrations, right?) Stop by and get your cupcake anytime on the 25th.

MISSING!!

Sad news: We've recently discovered that a few reserve books are missing from our shelves without records of them being checked out. Textbooks on reserve are generally expensive. I probably don't need to tell you that. They're also very much needed by the students in the class. I probably don't need to tell you that either. What I do need to tell you is this: Be very careful to make sure returned books aren't left on the service desk. When they're on the counter in plain sight, it's easy for someone to pick them up and walk out the door with them. I know things can get very hectic at the desk sometimes. If a reserve book is returned and you're busy with a guest, take just a moment to place the book in your chair. Then you can check it in and place it in its proper place on the shelf when you're finished with the guest. Your supervisors will be keeping a closer eye on reserve books. We ask that you please join us and do the same. We do not want any more items missing in action.

Thanks for all.

--Terry

Rain, rain go away!

We all know that BUSP has a tendency to leak in many places, which is why we keep a stash of buckets under the service desk. If a guest reports a new leak, please let a supervisor know. Thanks!

BUSP Closed on Jan. 16

Are you scheduled to work on Mondays? Please be aware that BUSP will be closed on Jan. 16 for Martin Luther King Day.

What's New at BUSP (besides the new year and the new semester)

Welcome back! Hope your break was a wonderful one. While you were away, the great minds of your supervisors came up with a few changes that we think will make your work easier and better serve our guests. Here they are:

--You no longer have to deal with the wait list! The person sitting in the reference desk chair will take care of the wait list for you. Refer guests wanting to be added to the list to him/her.

--If you are sitting in the 1st mate's chair (the one closest to the hallway entrance), you are the primary person responsbile for checking rooms after keys have been returned. This will help distribute the work load more evenly between the captain's chair and the 1st mate's chair.

--Group rooms have all been equipped with computer system units and keyboards.

--If a group comes to the desk claiming they can't find an open table, let your supervisor know. "Facility bouncer" is listed in your supervisor's job duties. He/she will ask individuals sitting at group tables to move so groups can be accommodated.

Got questions? That procedure remains the same: Ask your supervisor. Have you thought of a change that will make life better at BUSP for employees or guests? If so, tell Terry please.

May this new semester be your best one ever!