Wednesday, January 4, 2012
What's New at BUSP (besides the new year and the new semester)
Welcome back! Hope your break was a wonderful one. While you were away, the great minds of your supervisors came up with a few changes that we think will make your work easier and better serve our guests. Here they are:
--You no longer have to deal with the wait list! The person sitting in the reference desk chair will take care of the wait list for you. Refer guests wanting to be added to the list to him/her.
--If you are sitting in the 1st mate's chair (the one closest to the hallway entrance), you are the primary person responsbile for checking rooms after keys have been returned. This will help distribute the work load more evenly between the captain's chair and the 1st mate's chair.
--Group rooms have all been equipped with computer system units and keyboards.
--If a group comes to the desk claiming they can't find an open table, let your supervisor know. "Facility bouncer" is listed in your supervisor's job duties. He/she will ask individuals sitting at group tables to move so groups can be accommodated.
Got questions? That procedure remains the same: Ask your supervisor. Have you thought of a change that will make life better at BUSP for employees or guests? If so, tell Terry please.
May this new semester be your best one ever!
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