Having trouble renewing a group room or a reserve item? Getting a message asking for an override code? Your supervisor can easily supply you with that code, but what if your supervisor has just stepped out? If that is the case, you can always check the item in, then check it back out to the guest to send him or her happily on their way.
By the way...If you are renewing a room key, make sure you mark the new time due on the room use agreement slip. It may not seem like it, but trust me, this is important.
Got questions about renewals or anything else? See your supervisor.
Thanks for all.
--Terry
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