Your supervisors are very much aware of how lovable and caring you are, so it doesn't surprise us one bit that some of your friends stop by the desk to chat with you while you're working. While it's perfectly fine for friends to say hi and talk for a minute or two, it is not OK for them to stick around and carry on long conversations across the service desk. Why? It intimidates some of our guests, and our guests are our first priority. We don't want anything to make them hesitate to come to the desk for our help. So how do you politely tell friends they can't hang around while you work? Let them know your supervisors won't allow it. It's OK to make us out to be the bad guys. We're tough...we can take it.
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