Ethan was
Caught in the Act today of getting guests into group rooms in a very efficient manner. As the Captain, he would fill out our part of the group room agreement for the next name on the wait list while the First Mate was checking the room. As soon as the First Mate returned the key to the desk, the form was ready for the guest to sign. It made the wait just a few minutes less for each group. Thank you, Ethan, for your thoughtfulness and your efficiency! It is much appreciated.
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