Rebecca noticed that we're occasionally short one person at our service desk during one of her Monday shifts. (She has three Monday shifts at our reference desk.) Willing to help out, she asked if she could be trained to assist with circulation transactions. We answered YES, of course! She has now mastered the ins and outs of circulating books, reserves, and room keys, and is ready to help out when needed.
Thank you,
Rebecca, for noticing a weak spot in our service to our guests and stepping up to strengthen it. Your initiative is greatly appreciated and has gotten you
Caught in the Act!
Core Value: Knowledge - Committed to learning more and being better
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