Releasing Print Jobs

Over the summer, UITS made a good change involving printing. Here's from the Knowledge Base:

At Indiana University Bloomington, IU Print allows you print to "global" black-and-white and color print queues from your personal laptop or desktop computer, and from workstations in the Wells Library Learning Commons, STCs, and RTCs Once your print job is added to one of the print queues, you can go to any of several on-campus locations equipped a printer, log into a print release station, "release" your print job from the queue, and collect your output from the printer.

This means guests working in the BSIC can now release their print jobs, not only at one of our print release stations, but from any print release station on campus.  Conversely, guests can release their print jobs here when they have been working on the Macs just outside the BSIC or anywhere else on campus.

Printing is easier this year!

BSIC Jeopardy Leftovers

Thanks to everyone who attended last week's All-Staff meeting.  We hope you enjoyed yourselves and hopefully learned a thing or two that will help you when you're behind the desk at the BSIC.

Here are the questions that weren't chosen during our Jeopardy game.  Can you answer them?

Personnel Policies & Procedures
*Explain the significance of the number "29" to your work week.
*Name the subject matter of three "What's Up with BUSP" posts since the semester began.

Group Rooms
*Under what circumstances can a group room not be renewed?
*You're checking a group room after the key has been returned to the desk.  Name five things you will check when you get to the room.

Reserves
*A patron has asked for a reserve.  You checked the shelf under the course number, but the book is not there. Does this mean: a) The book is checked out. b)The book is not on reserve. c) It's time to check IUCAT to be sure of the book's location.
*If a reserve has the call number HV91 .S649 2013, what color is the reserve sleeve?

Books
*Which of these two books would come first on the shelf:  HC142 .B3 2010 or HC142 .B125 2010  Why?

Odds & Ends
*Name five duties of the 1st Mate.
*A guest hands you an I-phone that he found on the floor.  What do you do with it?
*An instructor hands you a stack of books she wants put on reserve for her class.  What two pieces of information do you need to get from her?

Tie Breaker Question:  How many stalactites are growing inside the BSIC?

Not sure of the answer of some of these?  Talk them over with your desk partner.  Still not sure?  Check with your supervisor.  And have fun doing it, OK?

Timekeeping Reminder

Please do your best to clock in when you arrive.  When you do need to record a missed punch, be sure to also record a note telling why.  Your reason can be as simple as "I forgot."

If you need help with missed punches, just let  your supervisor know.

THANKS for all you do!

Tyler Caught in the Act

Tyler was Caught in the Act of going the extra mile to help our guests yesterday.  He went out into the stacks and searched for a book that a patron couldn't find.  He also gave very good advice to a guest who needed to make a copy by filling her in on the benefits of using our scanner.

All Staff Meeting

This is just a last reminder that our All-Staff Meeting will take place this Friday, Sept. 5.  We'll be gathering here at the IC at 6:00.  This is a required meeting for which you will be paid. Bring your appetite, since we'll be ending this meeting with pizza. If you cannot attend, you must notify me (Terry, treynold@indiana.edu). 

When to Smile

Good times to smile:

*Anytime you see a co-worker or greet a guest at the desk

*Next week when I take your picture for our staff directory --  If you are new to the BSIC, I'll be taking your picture next week for our staff directory.  You can see last year's directory hanging above the staff mailboxes near our break area.  If you are returning to the BSIC this year and want a new picture taken, let me (treynold@indiana.edu) know.  Otherwise, I will use last year's picture for you.

Using the Reference Portal

Every question you are asked at the desk that doesn't result in a check-out should be recorded in the Reference Portal.  Somebody wants to know where the restroom is?  Record it in the portal.  Someone can't find room 167?  Record it in the portal.  Another person can't find room 167?  Record it in the portal again. 

Library administrators look at our portal statistics (along with other statistics) to determine how much money we should be given to pay people in your position.  Each time you record a question in the portal, you are providing your own job security. 

Not sure how to record something in the Portal?  Not sure what the Portal is or where to find it?  Check with your supervisor.  He/she will be glad to show you the way.