Early Paydate

Because of the holiday, your next direct deposit will arrive in your bank account on Wednesday, Nov. 26. Now that is something to be thankful for! If you're leaving Bloomington, please travel safely. And HAPPY THANKSGIVING!

Magic number

At least five people must be standing in front of you in order for you to check out a room key to one of them. We're entering the season where room keys are checked out as fast as keys come in. This makes it very important that we adhere to our policy of only checking out keys to groups of five or more.

Plan ahead for Thanksgiving break.

Please note that BUSP is open on Tuesday, Nov. 25th until 6:00. You are responsible for your scheduled hours until that time. You are not responsible for your hours from the 26th (Wed.) through the 29th (Sat.), even though BUSP is open part of that time. BUSP is open, and you are responsible for any scheduled hours on Sunday, Nov. 30. Please put up sub notices for any shifts you won't be able to cover.

Anyone subbing on Sunday, Nov. 30, will receive one hour in their time bank for every hour worked, instead of the usual half hour for every hour worked. If your time bank is low, this would be a good time to give it some padding.

YOU'VE VOTED, RIGHT?

If not, Tuesday is your last chance.

Let your voice be heard.

Moved Print Release Station & What This Means For You

Earlier this week, one of our two print release stations was moved next to BUSP's large computer cluster. In the past, the printers were maintained by our reference department, but because the circulation desk is now closest to the moved printer, patrons will most likely be coming to you for help when they need it. If the printer needs paper, please refill it for the patron using the paper stacked on the shelves along the east wall of the reserve room. It is important that we do not use the paper kept under the circulation desk to refill the printer. If a patron reports that the printer is jammed or not working properly, please call the reference desk (5-1958) and report the patron's need to the desk attendant there.

The printer move was in response to a patron's suggestion written on our new white board across from the circulation desk. Another suggestion written there was that BUSP needs more cute puppies. It has been suggested to Terry that we honor that patron's request and teach the puppies to put paper in the printers. Hmmm...something to think about?

Customer Service Mantras

Pick one and repeat it over and over to yourself during your shift today:

*I will smile and greet everyone I come in contact with.

*I will ask everyone approaching the desk if I can help them.

*I will give everyone the benefit of the doubt.

*I will try to go the extra mile with the patron as often as I can.

Where in the world...

...can you find the reserve that patron just requested? Try following this simple rule of thumb:

If the call number begins with a course number (ex: V502, X201, A202), you'll find it along the row of shelves facing Matt's office space. All reserves beginning with course numbers are property of a professor. They may be books, readings in folders, discs, videos, etc.

If the call number sounds like a Library of Congress call number (ex: HF5504.3 .C44 2001 or BF30 .G63 2005), you'll find it on the opposite side of the shelves or on the next set of shelves. These reserves belong to the I.U. Libraries, and they too may be books, videos, CDs, etc. Books belonging to the libraries are filed separately from videos, CDs, etc. belonging to the library.

Does this still seem as clear as mud, and you still aren't sure where to shelve the reserve item the patron just returned? If so, you know what to do, right? That's it exactly...Check with your supervisor.