You both work with portals. Harry's took him from here to there. So where does the Reference Portal take you? To job security, that's where. Administrators look at the number of entries we've made to determine how many people we're serving. How many people we're serving determines how much money they give us for staffing. How much money they give us for staffing determines...Well, you get the picture. The important thing is that you USE THE REFERENCE PORTAL to record each interaction you have with a patron that does not result in a check-out. I realize this extra step might be considered a pain in the-you-know-what. But really you're pretty lucky. Harry's portal took him to some pretty weird and scary places. The Reference Portal will never do that to you. You don't even need a special port key to use it. If you have any questions about using the Reference Portal, just ask your supervisor.
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