Wednesday, September 16, 2009

An Exception to Every Rule

Well, not every rule, but some rules. For instance, we have a policy that groups using our study rooms must consist of at least five people. But if a professor comes to the desk and wants to use a room for office hours, check out a room to him/her if one is available, even if the group only consists of the professor and one student.

Sometimes breaking rules just makes good sense. Breaking this one makes sense because the Business Communication professors are housed in a galaxy far far away this year. They are fairly desperate for a place in the building to meet with students. If we have an empty room, then we can offer them that space. Note that we will NOT take reservations for these rooms. Professors using the rooms for office hours are on the same first-come, first-served basis as everyone else.

By the way, anytime you have a patron who asks you to go against policy for them, get your supervisor. Only supervisors can make the decision to go against the rules. Our salaries are bigger than yours, and that's one of the ways we earn them.

No comments: