Friday, September 23, 2011

Renewals for Keys & Reserves

Ah, it's that time of year already! Time to talk about renewals for room keys and reserve items. Here's the scoop:

*Room keys may be renewed as long as we do not have names on a wait list. If guests are waiting for a room, a key cannot be renewed.

*A reserve item may be renewed as long as a duplicate item is on our shelf. If the reserve is one-of-a-kind, it can be renewed as long as no one else has asked for it. (If you have just come on duty, check with your co-worker or a supervisor to see if the item has been requested by someone else.)

Got questions about renewal policies? I know you know who to ask.

Thanks for all the renewing, checking out, picking up, putting away, answering questions, smiling at guests, etc. that you do while you're on the clock at BUSP.

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