Books, Books, and More Books

As the end of the academic year approaches, we enter the season for increased book returns. If you are sitting in the 1st mate's chair, please keep the book drop emptied. Check books in and place them in call number order on our shelves under the desk. This will keep us from being buried under a mountain of returned books.

A New and Improved Way to Find Subs

A sub listserv is coming soon to BUSP! We are currently in the process of setting up a listserve that you can use to find subs for shifts you need to miss. Once the listserv is in service, you will no longer need to fill out forms or scour the bulletin board for sub notices. Finding subs and picking up shifts will just be an e-mail away.

Until you receive word that the listserv is active, please continue to post and sign notices on the bulletin board.

Thanks for all!

Graduating?

Graduating this semester? If so, please stick your head in Terry's office door or send her an e-mail (treynold@indiana.edu) to let her know. If you are graduating this year, CONGRATULATIONS to you!

Caught in the Act

Being CAUGHT IN THE ACT at BUSP is a good thing! It's a method your supervisors will be using to acknowlede the good work you do to meet the needs of our guests.

Have you noticed how much easier it is to find something in lost & found these days? That's because ERIN was Caught in the Act of organizing the overflowing abundance of found items during a slow shift. EMILY took the time to map out the steps needed by guests who want to print double-sided on our Macs. And ROSS was caught filling the printer paper trays before they emptied completely, so guests' work would not be interrupted.

Thank you Erin, Emily, and Ross for the outstanding work you do. Who will be Caught in the Act next? Maybe you?

Birthdays & Cupcakes

Mark next Wednesday (Feb. 29) on your calendar as the day we celebrate Anastasia and Quayla with cupcakes and birthday wishes. Stop by anytime to get your goody.

Spring Break

Spring break is only three weeks away! As you make your plans, please remember that you are responsible for your shifts until we close our doors at 6:00 on Friday, March 9. BUSP reopens for regular hours on Sunday, March 18. If you need to miss a shift, please be sure to post a sub notice. Anyone subbing on March 18th will receive one hour added to their time bank for each hour worked. If your time bank is low, this is a good opportunity to whip it back into shape.

Thinking of staying in Bloomington and earning some money over the break? Talk to Terry if you have an interest in being at BUSP that week.

Wherever you go, be safe. Whatever you do, enjoy every minute of it!

Hire Ed

Have a student at the desk asking about Hire Ed? This is a project we're conducting for X420 students. Please refer the student to the reference desk.

Thanks!

Wait List

Not all changes are for the better. Having the person at the reference desk handle the wait list seemed like such a good idea, but unfortunately it's not working as well as we had hoped. Too often the person at the reference desk is unable to give good service to those needing reference assistance because of upkeep of the wait list. So...for now the wait list will revert back to the person sitting in the captain's chair.

When you are the keeper of the wait list, please follow the following procedures:

When someone requests being added to the wait list, ask for their ID. You copy their name to the wait list, then return their ID to them. Tell them to stay close to the service desk so they can hear their name when it is called. When a key is available, call out the first name on the list in a loud voice. Pause, then call out the name again if the person hasn't come up to the desk. Pause, then call out the name the third time. If no one shows after the third call, draw a line through the person's name on the list, then call out the name of the next person on the list and give them three chances to claim the room.

Do you have an idea that might make handling the wait list easier? If so, I (Terry) would love to hear it!

ILL

Yes, there are a lot of cold and flu germs going around right now, but at BUSP the letters ILL often refer to something altogether different. ILL is library lingo for Interlibrary Loan. On occasion, you may have someone approach you at the desk and request that items be checked out to ILL. Treat this as you would any other check out. The only difference is that the ILL representative won't have an ID with a barcode on it. Instead of scanning an ID, type in the barcode number posted on the bottom of the service desk computer monitors. You can then scan the items and proceed as usual.

Need help with this? See your supervisor, of course.

Concerned about losing your job if your workstudy runs out?

Please put your mind at ease. Several of you are nearing the limit of your workstudy funding for the year. This is a usual occurrence during spring semester, and generally no cause for alarm. Fortunately, our budget is healthy enough to keep you on as an hourly employee. If your workstudy funding is depleted, you will be switched to hourly status. Your pay for hours worked will keep appearing in your bank account every other Friday, whether you are on workstudy or hourly status. The only change you'll encounter is an additional step when you clock in. If you have questions or would like to know how much of your workstudy funding you've earned so far, see me. My door is always open to you. --Terry

Good Ol' Summertime!

Thinking of staying in Bloomington this summer? If so, are you interested in making money in the cool comfort of the Business/SPEA Information Commons? Contact Terry if you're considering employment at BUSP over the summer.