ILL

Yes, there are a lot of cold and flu germs going around right now, but at BUSP the letters ILL often refer to something altogether different. ILL is library lingo for Interlibrary Loan. On occasion, you may have someone approach you at the desk and request that items be checked out to ILL. Treat this as you would any other check out. The only difference is that the ILL representative won't have an ID with a barcode on it. Instead of scanning an ID, type in the barcode number posted on the bottom of the service desk computer monitors. You can then scan the items and proceed as usual.

Need help with this? See your supervisor, of course.