Sydney Caught in the Act

Sydney was Caught in the Act last week.  As many of you kindly do, she agreed to sub for another PSA. She ended up working five straight hours during a busy time of day, much of it alone because of another employee's illness..  Not the world's easiest thing to do!  Even so, she managed superbly.  Each guest was greeted at the desk by her warm smile.  With some juggling, fast thinking, and good organization, she was able to quickly handle all of our guests' needs at the desk that day.

Thank you, Sydney, for the good work that you do. It is much appreciated by our guests and by your fellow staff members.