Friday, December 11, 2015

Thein and Brian Caught in the Act

Sometimes it's the little things that count.  Both Thein and Brian were Caught in the Act this week of making things just a little bit better for our guests.  Thein observed that our suggestion box was out of paper.  Brian removed a pizza box from one of our group rooms when he found the room smelling, well, not very good.  Thein's gesture allows our guests to give us some feedback, and Brian's made two hours in a group room much more pleasant for guests using the room after the "pizza party."

Thank you, Brian and Thein, for your consideration and your attentiveness.  You are much appreciated! 

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