Your Money

Curious about when your money will magically appear in your bank account?  I've placed little blue cards in the in-box on our break room tables that will give you that information.  Take one, please.

Express Yourself!

Have you noticed the white board near the fridge in our break area?  This is OUR space to express ourselves.  Have you overheard something amusing or witty spoken in the IC?  Record it here for all to enjoy.  Just keep your words clean, OK?

Cheerio, Mates!

I will be visiting Merry ol' England Sept. 1-10.  Should you need help with anything during that time, please speak to Jeri (jesander@indiana.edu) or Matt (mtmcgee@indiana.edu). If you need to call the IC during my absence (or any other time, for that matter), you can use the 812-855-1957 number.  Use the listserv to request subs and accept shifts, as you usually do.  I hope to have good stories to tell you when I return!

Jelena Caught in the Act

Jelena is our second Caught in the Act staff member this semester.  She was caught taking a new hire under her wing, making the new staff member feel more comfortable with her new job.  It takes us working closely as a team to provide our guests with the best we have to offer.  Thanks, Jelena, for taking the lead. Your effort and caring attitude is greatly appreciated.

Ivona Caught in the Act

Ivona is our first staff member to be Caught in the Act this semester.  Because of a schedule gap, she was alone at the desk, but that didn't stop her from greeting each guest with a smile in a timely manner.  When she wasn't helping guests, she busied herself by refilling the paper levels in our printers and putting books in order on our routing shelves.  Thanks, Ivona, for your dedication to our guests' needs.  Your conscientiousness is greatly appreciated. 

For those of you new to the staff, please know that being Caught in the Act is a good thing at the Business/SPEA IC!  It's all about providing good public service.  At the end of each semester, one student staff member Caught in the Act of providing outstanding service to our guests is awarded a Target gift certificate.  This is the full-time staff's way of  expressing our special thanks for a job well done. 

Policy Reminders

Just a couple of desk etiquette/policy reminders...

1)  We know you haven't seen some of your friends for an entire summer, but please remember that they cannot linger in conversation with you at the desk while you are working.  Why?  Because guests needing your help may not approach the desk when they see someone else occupying your attention. 

2)  Cell phones and other personal devices are not allowed at the desk.  Why?  Because if you're looking down into your phone, tablet, etc., you may miss that guest that needs your attention.  Some of them are timid, especially at this time of year, and it may very well take eye contact with you and your pretty smile to bring them to the desk. 

Our purpose here, after all, is to take good care of our guests.  We need to be prepared to give them our full attention.  Have questions or concerns about these policies?  By all means, let me hear from you.

Staff Pictures

Get your best smile ready, as I will be taking pictures for our staff directory this week.  If you are new to the BUSP staff, I will most definitely be wanting a picture of you.  If you are a returning employee and would like to have your picture re-taken, please drop me a line (treynold@indiana.edu) and let me know.