1) We know you haven't seen some of your friends for an entire summer, but please remember that they cannot linger in conversation with you at the desk while you are working. Why? Because guests needing your help may not approach the desk when they see someone else occupying your attention.
2) Cell phones and other personal devices are not allowed at the desk. Why? Because if you're looking down into your phone, tablet, etc., you may miss that guest that needs your attention. Some of them are timid, especially at this time of year, and it may very well take eye contact with you and your pretty smile to bring them to the desk.
Our purpose here, after all, is to take good care of our guests. We need to be prepared to give them our full attention. Have questions or concerns about these policies? By all means, let me hear from you.
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