Monday, August 24, 2015
Helping the Lost
Got someone in front of you looking really worried because they can't find room 167? Or a color printer? Or worse...the restroom? Put a smile on that frazzled face by getting them where they need to be. Not sure how to get there yourself? Take a look inside the red notebook (usually found on the shelf under our telephone or on the service counter near our phone). Jeri has spent a good deal of time working on the Where is ??? section of that notebook. Chances are, you'll be able to give good directions to the person in front of you once you've consulted it. If you don't see what the guest is looking for in the notebook, by all means, check with your supervisor.
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