Using the Reference Portal

Every question you are asked at the desk that doesn't result in a check-out should be recorded in the Reference Portal.  Somebody wants to know where the restroom is?  Record it in the portal.  Someone can't find room 167?  Record it in the portal.  Another person can't find room 167?  Record it in the portal again. 

Library administrators look at our portal statistics (along with other statistics) to determine how much money we should be given to pay people in your position.  Each time you record a question in the portal, you are providing your own job security. 

Not sure how to record something in the Portal?  Not sure what the Portal is or where to find it?  Check with your supervisor.  He/she will be glad to show you the way.

Talie Caught in the Act

Talie was Caught in the Act of helping train her new co-worker.  Talk about teamwork!  Thank you Talie, for stepping in and helping out during a busy and hectic time of the semester. 

For those of you new to the Business/SPEA I.C., "Caught in the Act" is our way of recognizing employees for exceptional work.  At the end of each semester, one person caught in the act will receive a monetary award.

BUSP Closed Labor Day

Just a reminder that BUSP will be closed next Monday (Sept. 1) for Labor Day.  Enjoy the holiday!

When do you get paid?

Wondering when you'll receive your first pay for this semester?  Student employees are paid every other Friday, always a pay period behind. I've placed a stack of little green cards on our break tables that list all the pay periods and pay dates.  Pick up a card and stick it in your billfold, so you'll never again need wonder when your money will appear in your bank account.

New Senior Circulation Assistant

We are happy to announce that Erin will be serving as a Senior Circulation Assistant this year.  She will join with Kayla and Matt F. in overseeing the I.C.'s operations during late evening and weekend hours. 

How to Look Up a Reserve

Got someone at the desk asking for a reserve that you can't find on our shelves?  What's worse, you can't find the big fat red notebook that lists all the reserves?  There's a reason you can't find that notebook:  It's gone because we no longer need it!  Now you can look up reserves on-line through IUCAT.  Matt kindly put together a short video that will show you exactly how to do that.  Watch this:

http://screencast.com/t/fmsTCiwvE6P1

By looking on-line, you'll be able to tell if we have the reserve the guest is asking for, and you'll also be able to tell if it is checked out. 

 

Need some help with this?  Ask your supervisor.  He/she will be glad to give you a hand.

All-Staff Meeting

We'll be gathering for our fall semester All-Staff Meeting at 6:00 on Friday, September 5.  This is a mandatory meeting.  If you cannot attend, you must clear your absence by coming to see me (Terry) or by giving me a call (812-855-8552).  At this meeting, we'll be giving you information you need in order to feel comfortable performing your duties at BUSP.  We'll also feed you pizza, introduce you to your co-workers, and do our best to make sure you have some fun.  You should be free to go no later than 7:30.  See you there!

Location, Location, Location

If you or our guests need help finding something in Kelley or SPEA, please consult the Red Notebook.  Jeri has put together a Where can I find... page that will help you and our guests locate what is needed.  Getting from here to almost anywhere in Kelley is tricky right now.  To help with that, Jeri has put together a Where is... guide that gives step-by-step directions to different classrooms and services in our buildings.  So where can you find the Red Notebook with all this juicy information?  It's located on the shelf under the telephone near the reserve collection.  You can also find the same information in the Green Notebook by the reference desk.

Jeri also snagged us some maps of the campus which are on the service desk.  Feel free to give one to anyone who looks ready to cry when you try to tell them how to get to Ballantine, Kirkwood Hall, etc.

If you need help directing a guest to the place of their choice, by all means ask your supervisor to give you a hand. We're here to help you.