Matt is completing his second year on the BUSP staff. He is a friendly presence whose demeanor makes him easily approachable by guests, and he has shown himself to be very dedicated to helping them. Matt made directional questions easier for all of us to answer by locating the IU Architect Office's files online.
Charles also shows a genuine concern for our guests, and looks for ways to make BUSP better meet their needs. He is able to deal with problems effectively at the desk and works extremely well under stressful conditions. The All-Staff Meeting sprung from Charles' idea. He is also completing his second year on the staff.
Along with our thanks, each of them has received a Target gift card in appreciation of the attention they have given our guests.
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